A2Z Cash N Carry Refund Policy

Effective Date: January 1, 2025

At A2Z Cash N Carry, we are committed to providing high-quality products and excellent customer service. We understand that there may be occasions when you need to return a product. Please review our Refund Policy below.

1. Returns Eligibility

We offer a 7-day return policy on most non-perishable and non-food items.

To be eligible for a return:

• The item must be unopened, unused, and in its original condition.

• A valid proof of purchase (original receipt or invoice) is required.

• The return must be requested within 7 days of the purchase date.

2. Perishable and Food Items

Due to health and safety regulations, we do not accept returns on perishable or food items, including but not limited to:

• Fresh produce

• Dairy products

• Meat and seafood

• Frozen foods

• Bakery items

• Packaged food products

We take every precaution to ensure the freshness and quality of all food products at the time of purchase.

3. Refund Options

Once your return has been inspected and approved, you may receive your refund through one of the following methods:

• Store Credit for future purchases.

• Refund to the Original Payment Method (where applicable).

4. Return Procedure

To initiate a return:

1. Contact your nearest A2Z Cash N Carry store or our Customer Service team to obtain a Return Authorization (RA) number (if required).

2. Pack the item securely in its original packaging.

3. Include the RA number (if issued) and your proof of purchase.

4. Return the item to the A2Z Cash N Carry store where it was purchased or follow the instructions provided by our Customer Service team.

Once the returned item has been inspected and approved, your refund will be processed according to the selected refund method.

5. Return Shipping Charges

Customers are responsible for return shipping costs unless:

• The incorrect item was shipped.

• The item is defective or damaged upon arrival.

6. Non-Returnable Items

The following items cannot be returned:

• Final Sale items

• Clearance items

• Gift cards

• Any item specifically marked as non-returnable

Any additional exceptions will be clearly indicated at the time of purchase.

7. Contact Us

For questions regarding returns or refunds, please contact your nearest A2Z Cash N Carry location or our Customer Service team.

Email: info@a2zcashandcarry.com

For store-specific contact information, please visit our website or contact your local A2Z Cash N Carry store.

By shopping with A2Z Cash N Carry, you agree to the terms outlined in this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.